At VCA Consultants, inc., we value your privacy and are committed to ensuring that your personal information is protected in accordance with all relevant laws and regulations. This privacy policy explains how we collect, use, and safeguard your information when you engage with our SMS conversational campaigns.
Information We Collect
When you participate in our conversational SMS campaigns, we may collect the following information:
- Phone Number: Required to send and receive SMS messages.
- Message Content: Any responses or interactions you share during the campaign.
- Usage Data: Including timestamps, delivery status, and response rates to improve our service and engagement.
We will not collect any information that is unnecessary for the purposes of facilitating your participation in the campaign.
How We Use Your Information
The data we collect from our SMS campaigns is used strictly to:
- Facilitate two-way communication through SMS.
- Deliver personalized content and updates based on your interactions.
- Improve the effectiveness of our campaigns by analyzing response patterns and engagement metrics.
We will never use your information for purposes outside of the campaign without your explicit consent.
Data Security & Retention
We employ strict security measures to protect your information from unauthorized access, alteration, or disclosure. All message data is encrypted in transit and stored securely. Your personal information is retained only for the duration necessary to fulfill the campaign’s purposes, after which it will be securely deleted or anonymized.
Sharing Information
Your personal data will not be shared with third parties for marketing purposes. However, we may share your data with trusted service providers who assist in the delivery and management of our SMS campaigns. These providers are bound by confidentiality agreements and are only permitted to use your information as necessary to provide their services. SMS opt-in and Phone Numbers collected for SMS purposes will not be shared with third parties and affiliates for marketing purposes.
Opt-Out Option
You can opt out of receiving SMS messages from us at any time. To stop participating in our conversational SMS campaigns:
- Simply reply with “STOP” to any message you receive from us.
- You will be immediately unsubscribed, and no further messages will be sent to your number.
Please note that opting out will end your participation in the SMS campaign, and you will no longer receive updates or content related to it. If you wish to rejoin, you may contact us to resubscribe.
Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct any inaccuracies in your information.
- Deletion: Request the deletion of your information once the campaign concludes.
Changes to This Policy
We may update this policy from time to time. Any changes will be communicated to participants via SMS or email, and the updated policy will be posted on our website.
Contact Us
If you have any questions about this privacy policy, opting out, or your data rights, please contact us at:
VCA Consultants, inc.
info@vcaconsultants.com
714-978-9780
We are committed to ensuring that your privacy is respected and your data is handled responsibly throughout your engagement with our SMS campaigns. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.